Glassboat Christmas Party Cruises

(All communication with the company must be made in writing to help@clearviewcruises.com.au)

Please see our full terms of service on this link: https://www.clearviewsydneyharbourcruises.com.au/terms-and-conditions The terms and services supersede all other information provided, either on a website or by any of our staff members.
 

• All guests/passengers must carefully check the booking confirmation and invoice and ensure that date of cruise, number of guests and all cruise inclusions and prices are correct. 
• Requests for dietary (gluten-free, nut-free, dairy-free), substitutions and modifications of menus will be politely declined.
• Please refer to our cancellation and transfer policy on the above link. Please note policies vary between regular lunch, dinner and sightseeing cruises and special event cruises (NYE, Australia Day, Valentine’s Day, VIVID Sydney, Christmas Day, Boxing Day and any other special event cruise). 
• All requests for cancellations, amendments, transfer/change of date must be submitted in writing (WE DO NOT PROCESS THESE REQUESTS OVER THE PHONE). Please allow up to 14 days for your refund to be processed. 
• We recommend all guests to arrive at the wharf at least 15 minutes prior to boarding time as shown on your confirmation ticket. No refund or credit will be issued for passengers that do not board the cruise on time (no show)
• Cruise program, menu and beverage inclusions, and schedule are subject to change without notice. 
• Beverage service for the duration of the cruise: Service begins from boarding (a selection of beer, wine & soft drinks) and stops 15 minutes prior to the end of cruise.
• We strictly adhere to NSW Responsible Service of Alcohol Guidelines and house policies are strictly enforced. Failure to comply may lead to the removal of the group from the vessel.
• We do not offer split bills onboard. 
• Seating requests must be made in writing 7 days prior to cruise but are not guaranteed. 
• The Company reserves the right to transfer your booking to the next available cruise and re-issue you with a new e-ticket/confirmation. If you wish to not proceed with the scheduled new cruise, please forward the new e-ticket to the email above. 
• Guests are not allowed to bring infants or children onboard without a valid ticket. 
• There are no baby-changing facilities on board
• We do not offer highchairs due to safety reasons. 
• It is the obligation of the guests to ensure children below 14 are always accompanied by an adult or seated at the table. The company will not be responsible for any accidents due to non-compliance to this strict guideline. It is also important to ensure children do not disturb any other passengers.